Sentry Surgical Supply Inc. and
Customer agree that the terms and conditions hereinafter set forth shall
govern the relationship between Sentry Surgical Supply and the Customer.
Customer acknowledges and accepts all such terms and conditions by placing an
order for goods with Sentry Surgical Supply, and upon Customer�s receipt of Sentry
Surgical Supply�s invoice enclosed with items delivered to Customer, or upon
Customer�s receipt of Sentry Surgical Supply�s credit memorandum or
statement, whichever occurs first.
Sentry Surgical Supply offers
three convenient ways to place an order:
1. Order online at www.sentrysurgical.com
2. You can call TOLL FREE 1-800-697-3687
Monday�Friday 8:30am�4:30pm (EST) to speak with one of our helpful Account
3. Fax ordering is available.
Simply fill out the Fax Order Form, and fax your order to 1-610-265-5034.
- All orders will be subject to
handling charge. This charge includes freight, except for additional
carrier charges related to special delivery services and hazardous
material shipments. Special orders and equipment purchases are subject
to additional charges.
Alaska & Hawaii:
- Standard shipping methods
provide direct, reduced cost, expedited air delivery service to all
accounts in Alaska and Hawaii. Additional surcharges may apply when
special services are requested.
We only ship inside the United
IF YOU HAVE ORDERED OR RECEIVED A
Call our customer service
department at 1-800-697-3687 within 15 days of invoice date to receive a
return authorization. The merchandise must be returned in its original
unopened container, unmarked and properly packaged, along with a copy of your
invoice and a description of the problem.
*Please note these exceptions:
- EQUIPMENT: Opened and used
equipment may not be returned for credit. Before opening equipment, we
suggest that you check the shipping container and packing list to ensure
that you are getting exactly what you ordered. Equipment must be
returned in the original unopened packaging, unmarked and properly
packaged. Special order equipment is not returnable. All equipment
returns are subject to a restocking fee. Equipment is backed by the manufacturer �s repair or replacement warranty.
Please read and return all warranty information required immediately
upon taking delivery of your new equipment.
- Open or defective equipment
will be covered by manufacturer�s warranty.
- SPECIAL ORDER ITEMS: Products
that we do not ordinarily stock are not returnable.
- OPENED COMPUTER HARDWARE AND
SOFTWARE: Not returnable.
- CONTROLLED DRUGS: Not returnable.
- Items that cannot be returned
to manufacturer for credit are not returnable.
- You will receive 100% credit
for all products returned within 15 days of invoice date (except on
exceptions noted.) For products returned after 15 days from invoice
date, a 20% handling charge will apply.
- Expired products are not
- Immune globulin products are
- Shipping charges will apply
on all returns.
- Shortages or errors in shipments
must be reported within 5 days of invoice date to issue credit (if
- HAZARDOUS MATERIALS: Not
- Any item marked
WE�RE SORRY THAT WE CANNOT ACCEPT
ANY RETURNS WITHOUT PRIOR AUTHORIZATION.
We offer Convenient Payment Terms
- PAYMENT METHODS: For your
convenience, we provide several payment alternatives. We accept most
major credit cards. Please have your credit card number ready when
placing your order. In addition, for qualifying customers, any order can
be billed to your account. All invoices are payable within 30 days
- OPEN ACCOUNTS RECEIVABLE: All
unpaid accounts receivable past 30 days are subject to a 1.5% finance
Legal Terms and Conditions
These Legal Terms and Conditions apply to the entire Sentry Surgical Supply
Web site and all portions of the site contained therein.
USE OF THIS WEB SITE
Use of this Web site and access to the material it contains is subject to the
following Legal Terms and Conditions as well as to applicable laws. Your
access to and browsing of this Web site constitutes your full acceptance of
these Legal Terms and Conditions. We reserve the right, at our sole
discretion, to update or revise these Legal Terms and Conditions. Please
check the Legal Terms and Conditions periodically for changes. Your continued
use of this site following the posting of any changes to the Legal Terms and
Conditions constitutes acceptance of those changes.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Web site, you will not use the Web site
for any purpose that is unlawful or prohibited by these terms, conditions,
and notices. You may not use the Web site in any manner that could damage,
disable, overburden, or impair any Sentry Surgical Supply server, or the
network(s) connected to any Sentry Surgical Supply server, or interfere with
any other party's use and enjoyment of the Web site. You may not attempt to
gain unauthorized access to any computer systems or networks connected to any
Sentry Surgical Supply server or other systems, through hacking, password
mining or any other means. You may not obtain or attempt to obtain any
materials or information through any means not intentionally made available
through the Web site. Sentry Surgical Supply makes no representation that the
Web site is appropriate or available for use in locations outside the United
States, and accessing the Web site from territories where such content is
illegal is prohibited. Those who choose to access this Web site from
locations outside the United States do so at their own initiative and are
responsible for compliance with all applicable laws.
You are responsible for maintaining the confidentiality of your logon
information, and are fully responsible for all activities that occur under
your password or user name. You agree (a) to immediately notify Sentry
Surgical Supply of any unauthorized use of your password or user name or any
other breach of security, and (b) to ensure that you exit from your account
at the end of each session.
LINKS TO OTHER WEB SITES
This Web site may contain links to other Web sites not owned or managed by Sentry
Surgical Supply or its affiliates. Sentry Surgical Supply provides such links
solely for the convenience of our visitors. Sentry Surgical Supply is not
responsible for the accuracy, legal or regulatory compliance, decency, or any
other aspect of the content of such sites, and such sites are not
investigated, monitored, or checked for accuracy or completeness by Sentry
Surgical Supply. The inclusion of links to such sites does not imply approval
or endorsement of the site by Sentry Surgical Supply or any association with
sites before utilizing their products or services as Sentry Surgical Supply
is not responsible for these areas.
Copyrights. Sentry Surgical Supply is the owner or licensee of
all copyrights in and to the content on this Web site, including without
limitation, (i) all materials, documentation, text,
data, graphics, graphs, charts, buttons, photographs, videos, typefaces,
music, sounds, HTML code, and interfaces contained on this Web site; and (ii)
the design, selection and arrangement of this Web site. All rights reserved.
Unless otherwise specified, you
are granted a personal, non-exclusive, non-transferable, limited right to
access, use, and display this Web site and the materials provided hereon for
the purpose of obtaining and reviewing your account information.
Specifically, you are granted permission to view or download a single copy of
the material on the Web site solely to access our services, place orders, and
review your account information. When content is downloaded to your computer,
you do not obtain any ownership interest in such content, any modifications
of the content, or any use of the content for any other purpose than that
expressly permitted herein. Ownership of all such content shall at all times
remain with Sentry Surgical Supply or its licensors. Sentry Surgical Supply
and its licensors reserve all rights not expressly granted to you. Use of the
copyrightable material on this Web site for any purpose not expressly
authorized herein without the prior written permission of Sentry Surgical
Supply or its licensors is forbidden.
Trademarks. All trademarks, service marks, trade names, logos, and
other designations (collectively the "Marks") are the sole property
of Sentry Surgical Supply, or other third parties that have granted Sentry
Surgical Supply the right and license to use such Marks. Nothing contained on
this Web site should be construed as granting any license or right to use any
such Marks without the written permission of Sentry Surgical Supply or such
third party that may own the Marks displayed.
We reserve the right, and you authorize us, to use and freely assign all
information regarding the use of this Web site by you and all information
provided by you in any manner consistent with our Privacy Statement.
TYPOGRAPHICAL OR OTHER ERRORS
While Sentry Surgical Supply takes reasonable care and skill to provide
information which is accurate and up to date when first included on the Web
site, typographical and other errors may nevertheless occur. Sentry Surgical
Supply does not undertake to update or correct such information and reserves
the right to modify, delete and rearrange any or all of the contents of this
Web site at any time without notice to you. While Sentry Surgical Supply
makes reasonable efforts to prevent unauthorized tampering with the Web site,
Sentry Surgical Supply does not guarantee that its efforts will always be
successful. Therefore, as set below, Sentry Surgical Supply does not warranty
that the Web site materials will be error-free, and disclaims any liability
for such errors.
DISCLAIMER OF WARRANTIES
Sentry Surgical Supply MAKES NO REPRESENTATION AS TO THE ACCURACY,
TIMELINESS, OR COMPLETENESS OF THE WEB SITE MATERIALS OR ANY SOFTWARE
INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEB SITE. SENTRY SURGICAL
AMENDS, CHANGES, ADDS, DELETES, UPDATES OR ALTERS THE INFORMATION, INCLUDING,
WITHOUT LIMITATION, THE LEGAL TERMS AND CONDITIONS, AT THE WEB SITE WITHOUT
NOTICE. FURTHER, SENTRY SURGICAL SUPPLY �ASSUMES NO LIABILITY OR RESPONSIBILITY
FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEB SITE OR ANY SOFTWARE
INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEB SITE. SENTRY SURGICAL
DISCLAIMS ANY DUTY TO UPDATE THE INFORMATION ON THE WEB SITE. YOU ARE RESPONSIBLE
FOR VERIFYING ALL INFORMATION LOCATED ON THIS SITE.
ALL MATERIALS, INFORMATION,
SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE
(THE "CONTENT") ARE PROVIDED "AS IS" AND "AS
AVAILABLE" FOR YOUR USE. THE CONTENT IS PROVIDED "AS IS" AND
WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT, AND TITLE.
Sentry Surgical Supply makes no
representation that the Web site or its contents are appropriate for use in
every country of the world. Your use of this Web site is at your own risk and
you are responsible for compliance with applicable local laws, keeping in
mind that access to the Web site may not be legal by certain persons or in
Some states or nations may not
allow the disclaimer of certain warranties, so the above limitations may not
apply to you in all cases.
LIMITATION OF LIABILITY
Use of the Sentry Surgical Supply Web site or any software application
installed by you in connection with the use of this Web site,
is at your sole risk. While Sentry Surgical Supply makes reasonable efforts
to ensure the safety and functionality of our Web site and any software
applications associated with its Web site, these efforts may fail and errors
may occur. IN NO EVENT SHALL SENTRY SURGICAL SUPPLY �OR ANY OTHER PARTY INVOLVED IN THE CREATION,
PRODUCTION, OR DELIVERY OF THE CONTENT OF THIS SITE OR ANY SOFTWARE
APPLICATION ASSOCIATED WITH THIS WEB SITE BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR ANY
DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, COMPUTER VIRUS OR SYSTEM
FAILURE, OR LOSS OF DATA OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH THE
USE OR PERFORMANCE OF THIS WEB SITE (OR THE CONTENT PROVIDED AT THIS WEB SITE
ON ANY WEB SITE RELATED TO ANY THIRD PARTY), OR ANY SOFTWARE APPLICATION
INSTALLED IN CONNECTION WITH THE USE OF THIS WEB SITE OR USERS' INABILITY TO
USE THE CONTENT CONTAINED IN THIS WEB SITE (OR ANY OTHER WEB SITE), ON ANY
THEORY OF LIABILITY. SENTRY SURGICAL SUPPLY �WILL NOT BE LIABLE OR RESPONSIBLE FOR
ANY LOSS OR DAMAGE CAUSED BY OR ARISING FROM YOUR RELIANCE ON THE CONTENT OF
THIS SITE. THESE WAIVERS APPLY EVEN IF SENTRY SURGICAL SUPPLY
�HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL SENTRY SURGICAL SUPPLY 'S
LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, OR CAUSES OF ACTION (WHETHER IN
CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE)
EXCEED THE AMOUNT, IF ANY, PAID BY YOU TO SENTRY SURGICAL SUPPLY �FOR ACCESSING THIS WEB SITE OR INSTALLING
ANY SOFTWARE APPLICATION ASSOCIATED WITH THIS WEB SITE. OUR MAXIMUM LIABILITY
TO YOU IF YOU PURCHASE GOODS FROM US WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR THE GOODS.
THE FOREGOING LIMITATIONS WILL
APPLY EVEN IF ANY REMEDY PROVIDED UNDER THESE LEGAL TERMS AND CONDITIONS
FAILS OF ITS ESSENTIAL PURPOSE. Some states do not allow the exclusion of
liability for consequential damages, so the above limitations may not apply
to you in all cases.